Tokyo
Tel: 81-3-3377-3885 
Fax: 81-3-3377-3448 
E-mail: sales@japanesecars-direct.com 
Frequently Asked Questions(FAQ(s))
Auctions Online
  • What is the auction system on website?
  • How can I get membership to the auction online?
  • How can I get estimate of the vehicle in auction?
  • How can I get inspection for the vehicle?
  • How can I order to buy the vehicle?
  • How often do you have auction?
  • Payment
  • How can I make payment?
  • Where can I send payment?
  • Do you accept credit cards?
  • What currency do you accept?
  • Do you accept L/C?
  • Do you offer credit?
  • What is your bank account information?
  • Shipping
  • What are the shipping charges?
  • Can I insure my shipment?
  • How long will it take for a vehicle to reach the destination?
  • What documents will I receive?
  • General
  • Can I buy a car as a private car buyer?
  • Do you give any warranty for the vehicles?
  •  
    ANSWERS
     Auctions Online
    Q: What is the auction system on website?
    We have agreement with auction house and we are providing you
    online system to the auction which you can see auction list freely.
    In case of USS auction, there is expected to list up vehicles
    approx 40,000-50,000 units per week from 19 auctions including 3
    related auction houses in Japan.
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      Q: How can I get membership to online auction?
     
    Please fill up details to membership application form and then send it
    to us by e-mail. We will provide you Login I.D. and Passward.
    However, anyone who is considered a minor who is under age 18 is
    prohibited from registering as user.
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      Q: How can I get estimate of a vehicle in the auction?
     
    Please refer to '' New arrival stock list '' indicated in FOB price.
    otherwise please consult with us.
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      Q: How can I get inspection for a vehicle?
     
    Please look at car inspection map and car reference report.
    You can refer to these data for your judgement. Otherwise,
    please select vehicle from high evaluation rating like 4 or more.
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      Q: How can I order to buy a vehicle?
     
    Please look at '' How to make purchase order ''. You are requested
    to make deposit to our Bank A/C mentioned in our
    BANK DETAILS and upon getting confirm to our receipt, you can
    place an order upon fill up '' order form ''.
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      Q: How often do you have auction?
     
    It is available Auction every day exept Sunday in different place in
    Japan except occasion in special Holidays like end year and new year
    Holidays, so called Golden holidays week in early in May and summer
    Holidays in middle of August.
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     Payments
     
      Q: How can I make payment?
     
    We accept all payment by T.T. remittance only. We do not accept
    credit card, bank check or letter of credit Please note that all
    bank transfer charges should be paid by the customer.
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      Q: Where can I send payment?
     
    Please click our BANK DETAILS.
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      Q: Do you accept credit cards?
     
    It is not available at the moment.
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      Q: What currency do you accept?
     
    We accept Japanese Yen or US Dollar only but it is preferable
    if you can pay by Japanese Yen.
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      Q: Do you accept L/C?
     
    We accept payment by T.T. remittance only.
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      Q: Do you offer credit?
     
    No, we do not offer credit term at all
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      Q: What is your bank account information?
     
    We only provide Bank account information if you get membership
    You can find it at our BANK DETAILS.
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     Shipping
      Q: What are the shipping charges?
     
    Please use ocean freight table to calculate upto destination port
    you can get rough calculation according type of the vehicle instantly.
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      Q: Can I insure my shipment?
     
    It is not included in the cost of shipping but we can get
    marine insurance in condition commonly applicable to used vehicle
    only with some insurance premium.
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      Q: How long will it take for a vehicle to reach the destination?
     
    Basically it will be estimated with following formation subject to
    vessel space available.


     
    Sr#. Area Cargo Readiness Voyage
    1 Europe 2 weeks 5-6 weeks
    2 Africa east coast 2 weeks 4 weeks
    3 Caribbean 2 weeks 3-6 weeks
    4 North America 2 weeks 2 weeks
    5 South America 2 weeks 4 weeks
    6 Oceania 2 weeks 2 week
    7 Middle east 2 weeks 3 week
    8 Asia 2 weeks 2 week
    9 Russia far east 2 weeks 1 week
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      Q: What shipping documents will I receive?
     
    We will send the following documents by courier

    • Bill of lading
    • Shipping Invoice
    • Export certificate with translation
    • plus some other certificate such as ODD test, JAAI cert if any
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     General
      Q: Can I buy a car as a private car buyer?
     
    Yes you can but you are required to study the import regulation
    or registration law to be applied to the vehicle before
    starting the purchase.
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      Q: Do you give any warranty for the vehicles?
     
    No, we do not give any warranty.
    You can select the vehicle upon referring the grade rating by auction
    and our assistance for inspection.
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    Japan Used Motor Vehicle Exporters Association
     

    Company Name:

    Koyo Trading Co., Ltd.

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